Guest Services

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Amenities and Services

Security & Public Safety Office

  • Lost & Found
  • 24 hours a day, 7 days a week Security Assistance

Customer Service

  • Information and Store Directories
  • VIP Customer Sign Up/Coupon Books
  • Information on Upcoming Happenings and Events
  • Package Assistance and Escorts
  • Wheelchairs
  • Taxi Service Assistance
  • Asheville Transit Schedules
  • Employment Listings
  • Asheville Area Tourism Information
  • Group Check-in
  • Pet Way Station is located behind West Elm Outlet

Public Restrooms are located in Food Court and next to Mall Management Office, Gap Factory Store, GNC and Under Armour

Strollers Rentals available for a $5 rental near Gap Factory Store

Bike Racks are located near Food Court, Nike Factory Store and Dollar Tree

Electric Charging Stations are located in the parking lot near Coach Outlet and Food Court Tesla Superchargers are located in the parking lot near Dillard’s Clearance Center.